The following screenshot is taken from Windows 10. Your experience may be similar but different with earlier versions of Windows.
Make sure your desired printer is in your system. If not, follow the next steps.
WiFi printers will be directly discoverable. If a printer is not discoverable, your computer will be able to search a directory of printer drivers for your printer. The most directly reliable method is using the driver CD that comes with your printer.
If your system has multiple accounts (such as admin, guest, etc.), your desired printer must be shared with all system accounts for the printer to be accessible by our Desktop App.
Once your printer is properly setup, and it is discoverable by our Desktop App, you'll be ready to receive and print orders in no time!