After you set up your Munch desktop app, if your thermal printout is like the above image, you should follow these steps and suggestions.
-- Munch thermal print out needs at least 80mm width paper size (height can vary).
-- Make sure your thermal printer is one of these common use printers:
--Also make sure you don't have special margins setup for your printouts on your thermal printer.
If you are using a unique thermal printer, you should follow the steps below; but you must understand, we cannot guarantee our desktop app will work with a unique thermal printer.
STEP 2: (We are trying to find a common use printer driver)
After you've done the setup, save the desktop app settings again. Try a new test print out.